Maulee is committed to protecting your privacy and personal information. This policy outlines how we collect, use, and protect your data in compliance with Data Protection Law.
Maulee UK processes your personal information based on the following legal grounds:
Consent: We have agreed to process your data for specific purposes.
Legal Obligation: We must process your data to fulfil legal obligations (e.g., claiming donations).
Contractual Relationship: We have a contractual obligation to process your data.
Legitimate Interests: Processing is necessary for our legitimate interests, such as:
Promoting our charitable aims and objectives
Raising funds for our work
Complying with regulatory requirements
Supporting your involvement in events and fundraising
Managing our relationship with you
Handling financial transactions and preventing fraud
We do not share, sell, or swap your details with any company, charity, or third party for their marketing purposes.
We collect information about you through:
Direct Interaction: Information you provide directly when signing up for events, making donations, purchasing products, or communicating with us.
Indirect Interaction: Information shared by independent event organizers, with your consent. Please take a look at their privacy policies for details.
Public Sources: Information from public records or published articles to better understand our supporters.
Website Usage: Cookies and similar technologies that enhance your experience on our website. For details, refer to our Cookie Policy.
Depending on your interaction with us, we may collect:
Contact information (name, email address, mailing address)
Demographic details (age, gender, location)
Website activity (pages visited, links clicked)
We use your information for:
Processing donations and supporting fundraising activities
Providing information about our work
Inviting you to events
Maintaining records of our relationship
Ensuring we meet your communication preferences
Managing feedback and complaints
Complying with legal requirements
We retain your data only as long as necessary for its intended purpose, under guidance from the Information Commissioner’s Office (ICO). For example, donation records are kept for six years to comply with HMRC regulations. If you opt out of further contact, we will remove you from marketing lists within 28 days, but we may retain some information in a suppression file.
We use marketing communications to let you know about our activities and opportunities. You will receive SMS and email communications only with your consent. We rely on legitimate interests for postal mail and marketing calls but provide options to opt out. You can manage your communication preferences by contacting us at insights@maulee.org or call +44 20 4540 0111
We use secure servers and comply with Payment Card Industry Data Security Standards (PCI DSS) for credit/debit card transactions. We do not store card details after transactions, which are securely destroyed post-processing. Only authorized staff and third parties can access card details.
By providing us with your data, including sensitive data, you agree to use it as described. We aim to keep data within the UK or European Economic Area (EEA) but may transfer it outside the EEA with appropriate safeguards. We include clauses in agreements with third parties to ensure data protection.
We want you to know that we strive to ensure your information is accurate and up to date. If your details change or if you notice inaccuracies, please notify us at insights@maulee.org
Our website uses cookies to enhance functionality and track user interactions. We also use Google Analytics to analyse website usage without personally identifying users. For more details, please refer to our Cookie Policy.
Under data protection laws, you have the right to:
Transparency: Know how we use your personal information.
Access: Request a copy of your data (Subject Access Request).
Rectification: Correct inaccurate data.
Restriction: Limit processing in certain situations.
Erasure: Request removal of your data (with some exceptions).
Withdraw Consent: Opt out of marketing communications.
Object: Dispute processing for marketing or legitimate interests.
Portability: Obtain and reuse your data.
Automated Decisions: Protection from decisions based solely on automated processing.
We review and update this policy regularly. Significant changes will be communicated through our website and other channels. Please check this page periodically for updates.
Last updated: 01 September 2024
